Contact us.

 

Email: contact@sustainabledesign.studio
UK Landline: +44 118 403 2000
WhatsApp: +44 7864756974

FAQs

  • We deliver worldwide with UPS carbon neutral. Our machines work with both 110v and 220v configurations and can accommodate EU, UK, NA and AU outlets.

  • When ordering from our website, all orders are in GBP. If you need to request payment in an alternative currency, please get in touch and we will try to assist you.

  • Our prices do not include VAT. UK-based orders will have VAT added to their order during the transaction process.

  • Due to the popularity of our products, almost all our orders are made to order, which means waiting times for our products may vary. The waiting times for some of our most popular items are as follows:

    Shredder Mini: 3-5 Days
    Injection Mini: 5-7 Days
    Arbour Injection Machine: 2-3 weeks
    Shredder Basic: 4-6 weeks
    Premium Moulds: 1-2 weeks
    Modular Moulds: 1-2 weeks

    Please bear in mind we ship orders together and shipments may be delayed by the slowest item to fabricate.

    Modular Moulds with custom nozzles can take longer than 1 week. Premium Moulds with custom nozzles are fabricated upon request and can take up to 6 weeks to be dispatched.